Training in Conflict Management & Negotiations in Practice
Skills, Tools and Approaches
16 – 24 May, 2022
Egerton University and Oslo New University College
The course of 25 people included practice and presentations based on conflicts in Africa, the South Pacific,
Europe and the Middle East between community, ministry, business, and non-government stakeholders. Course content included:
- Effective communications: listening, questioning, non-verbal communication
- Partnerships between community organizations and agencies
- Conflict analysis and mapping (office-based & participatory)
- Customary aspects of natural resources conflict in Kenya
- Gendered aspects of conflict and conflict management
- Analysing positions, interests and underlying needs
- Interviewing, observation and learning skills
- Power and re-framing intractable conflicts
- Working effectively in research teams
- Managing stress in conflict situations
- Working with structural conflicts
- Giving and receiving feedback
- Coaching and self-coaching
- Conflict management styles
- Negotiation and facilitation
- Human needs and conflict
- Stakeholder analysis
- Culture and Conflict
- Consensus-building
- Risk analysis
